Our commitment is to ensure an optimal user experience for all participants on our platform.
In the event of a confirmed transaction, cancellation is generally not possible. However, Bigboundry may, at its sole discretion, consider allowing a Player to cancel a transaction and receive a refund under certain circumstances:
The player must initiate the cancellation by sending a written request to Bigboundry from their registered email address.
Bigboundry retains the right to deny refund requests for payments made for
participation in paid versions of Contests. Cancellation requests received at least 2 days prior to the round's commencement may be considered for a refund.
Refunds, if approved, will be processed by Bigboundry at its sole discretion, after deducting applicable cancellation charges and taxes. Players might also need to adhere to additional terms and conditions specified during the transaction, which will govern the overall process. In case of any conflict between these additional terms and the present terms and conditions, the former will take precedence.
Refunds will be executed using the same mode or financial instrument as the initial deposits. Please note that the refund process may take up to 5-7 working days for completion, subject to internal review by our team.
As per the Income Tax Act 1961, all winnings are subject to tax deductions ("TDS"). Winners will receive TDS certificates documenting these deductions, and they are responsible for other applicable taxes, such as income taxes, gift taxes, etc.
Bigboundry reserves the right to modify these terms and conditions at any time without prior notice, ensuring continuous improvement and transparency in our services.